We apologise for any disruption this caused by our recent partial outage, which affected workflow and report loading.
The root cause of the issue was preparatory work recently put in place for planned future upgrades, which revealed a configuration mismatch between our production and development/test environments that allowed this issue to bypass both manual and automated testing.
We’ve since adjusted our test environments to align with the production configuration in question, and confirmed the issue is now correctly caught in automated tests. We are confident this class of problem is now remediated.